8220 Activities of call centres

82.20.1 Call centre services
82.20.10 Call centre services
This subcategory includes:
- taking orders for clients by telephone
- soliciting contribution or providing information for clients by telephone
- telemarketing
This subcategory excludes:
- sales promotion services, if no orders are received, see 73.11.19
- market research services, see 73.20.1
- public opinion polling services, see 73.20.20