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8220 Activities of call centres
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Corresponding CPA codes
- 82.20.1 Call centre services
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82.20.10 Call centre services
This subcategory includes:
- taking orders for clients by telephone
- soliciting contribution or providing information for clients by telephone
- telemarketing
This subcategory excludes:
- sales promotion services, if no orders are received, see 73.11.19
- market research services, see 73.20.1
- public opinion polling services, see 73.20.20