821000 Office administrative and support activities

This type includes the provision of a combination of day-to-day office administrative services (for example, reception, financial planning, billing and record-keeping, personnel, postal and mailing services, and so on), for others on a contract or fee basis.

This type includes:

• document preparation (e.g. editing, proofreading, typing, word processing and pre-archiving)
• other secretarial support services
• transcription of documents
• letter or résumé writing
• provision of mailbox rental services and other postal and mailing services (e.g. pre-sorting, addressing)
• duplicating
• blueprinting
• operation of photocopying machines for photocopying as a self-service
• digitalisation of files (without any further processing of data)
• formatting of e-books

This type also includes support activities for others on a contract or fee basis that are ongoing routine business support functions that businesses and organisations traditionally do for themselves.

Units classified in this class do not provide operating staff to carry out the complete administrativ operations of a business. Units engaged in one particular aspect of these activities are classified according to that particular activity.

This type excludes:

• printing of documents (offset printing, quick printing, digital printing, etc.), see 1812
• pre-press services, see 181300
• storage of paper files, see 521000
• courier services, see 532000
• data processing and digitalisation of files associated with the further processing of data, see 631000
• storage of data files, see 631000
• rental of non-equipped offices, co-working spaces and fully-equipped offices, see 682002
• activities of shared service centres (SSC) with strategic and managerial activities/centralised activities, see 7010
• developing and organising mail advertising campaigns, see 731100
• renting of containers to be used as offices, see 773909
• public stenography services and specialised stenotype services (e.g. court reporting), see 829900
• archiving of all kinds of documents (in paper or electronic forms), see 911200